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Technical Support, with experience in managing Information Technology Services and troubleshooting various applications, network, account, and access-related issues.Worked with Active Directory, Software Configuration and Installation, Office 365, VPN, network printers, Knowledge of (DC) (DNS) and (DHCP).Responsibilities
Essential Duties and Accountabilities:
- Manage Help Desk tickets in a timely manner.
- Extensive Documentation
- Secure and support network systems and infrastructure
- Monitor desktop performance and make recommendations based on performance analysis.
- Proficiency with Windows computers
- Excellent oral communication skills
- Ability to diagnose and resolve basic computer technical issues.
- Ability to mount and connect IP cameras to main server.
- Be on time on site.
Qualifications
- Associate or bachelor’s degree in computer science or related area desirable
- Knowledge of IP networking fundamentals
- Knowledge of Cyber Security fundamentals
- Microsoft 365
- Azure AD
- Windows Server
- Windows 10
- Ubiquiti
Not required but a plus – PowerShell scripting, PHP, WordPress, and SQL.
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Holidays
- Vacation Pay
- Life Insurance
Work Schedule:
- Monday through Friday – 8:00 am to 4:30 pm