President’s Corner, April 2014Site Manager
As promised, we have released for delivery our new “Mini Cam” video camera. We have used this new camera a number of times on jobs here in Las Vegas and it is wonderful and easy to use. Be sure to take a look at it on our website and if you have questions give us a call or e-mail us.
We have made some changes again at Air-Care due to our growth and have decided to improve our customer service function. In an effort to make your experience with us a good one, and to help you every step of the way, we have created a special “go-to” person that will be your contact and will direct you to the correct department or get information that you may need. Ana Valle is that person.
She has been with us for 5 years, working in our customer service department. She has an extensive understanding of our business. Ana will be the one that can give you status of orders or direct you to the right person for tech support in any area you have a concern or question. Ana will also contact you with special offers, introduce new products and explain the benefits these new products will have to your business.
We are all excited about this improved service and we are sure you will like it too. It is our goal to be the very best we can be and make your experience with Air-Care a great one.
Thanks for your confidence in us and we will talk to you next month.,