How to properly care for your electrostatic air filterSite Manager
Here is some of what we have heard from the consumer:
“We were told the filters only need to be cleaned every 6 months”
“We were told these filters do not need cleaning or upkeep”
Both of these statements are untrue and should not be told to the customer. Failing to clean the filter will increase the resistance and possibly cause damage to system components.
As the seller of our air filter, you should be aware of how to maintain them and take the time to inform the consumer of this information.
Here are a few easy steps for cleaning of the filter which should be done about every 4-6 weeks:
- Simply remove the air filter
- Spray the side that faces the incoming air with ZAP! CLEANER.
- Flush with water in opposite direction of air flow arrows then rinse other side.
- Rinse thoroughly to remove remaining dirt.
- Drain excess water and reinstall.
Following these steps will make sure the filter is kept in good working order.
To help get this information out to the consumer we include an insert with all our filters with pictures and instructions. We also have information on how to clean electrostatic air filters at our website on Air-Care.com.
Additionally, customers can register their air filter at http://filterwarranty.com; After registering, they will be sent an email every 30 days reminding them to clean their air filter.
You will find that when you take a few minutes to educate your customer, it will promote a better relationship; and we all know that a happy customer means potentially more business.