Customer Service Department Update – Special Annoucement
I am pleased to announce the following changes in our Customer Service and Marketing Departments:
Gina Lewis has been the Customer Service Manager for 7 years since beginning her career with Air-Care. She has been promoted to the Marketing Department and will be assisting new customers and existing customers with the purchase of equipment and other products. With the addition of new products in the past few years and more new products to be introduced in the near future, Gina will play a crucial role in the growth of Air-Care and the introduction of these new products to our customers. She looks forward to working with you in helping you grow and develop your business.
Wayne Tracy, our local Service Manager and Training Director, has agreed to take over Gina’s role in the Customer Service Department. He will continue in his current roles as well as these new responsibilities. Wayne has over 30 years experience in both the Service and Retail industries taking care of the needs of commercial and residential customers. He looks forward to the added responsibility and will work closely with Melanie, Sam, Ana & Mary to be sure all of your orders, questions, and concerns are handled in a prompt, courteous and efficient manner.
Ana Valle has recently joined Air Care in the Customer Service Department. By now I’m sure many of you have had the pleasure to speak with Ana. She comes to us with several years experience in the customer service area. She is bilingual and can communicate clearly in both Spanish and English. Ana takes great pride in her work and is anxious to work with all of our customers to be sure your experience with Air-Care is all we promise it to be.
Please join me in welcoming and congratulating these employees in their new roles. Please rest assured these changes are not only for the benefit of Air-Care, but more importantly for the benefit of you, OUR VALUED CUSTOMER.