by Richard Papaleo, President
Today we had a party for one of our employees Bob Keller. Bob is retiring from Air-Care after working here for 28 years.
Bob started in our service department as a technician and then became the outside sales person and was responsible for the rapid growth of our service department. A few years later, Bob started working in the Marketing department helping our new customers learn about us and the process of doing air duct cleaning and guiding them into the business with the proper equipment and training.
Twenty-eight years is a long time to work for one company and we all have benefited from his dedicated service. It is time for him to kick back and enjoy life and go on some real vacations. We all wish Bob a wonderful retirement.
In other news, we have started to ship our new (DLT) Duct Leakage Tester. Be sure to look at this product and give us a call and get the details. We have also invested in a new CNC router to trim out our vacuum formed parts. This process has saved a lot of money on many detailed parts and we have been able to pass on the saving to our customers.
We have also started shipping our new UVC lights. They are manufactured at Air Care to insure quality and on-time delivery. This is a high profit retail sale product and you should be adding it to your routine sales. Our service department sells them for $300.00 installed and it is an easy up-sell.
Well that’s it for now keep up the great job and I will see you next month.


April Vasquez was born and raised in Long Beach, California, but has lived in Las Vegas for the past 17 years. She joined the Air-Care team in April (how fitting!) 2012.
You might have noticed over the last few months we have been offering various specials anything from: buy 10 filters and get a couple free to free freight on equipment packages. We do this as a value added service to help you get the best deal possible.
What if you could have a sales force selling your services with no payroll or employee costs? There’s a golden opportunity in your market just waiting to be tapped. This opportunity exists with existing contractors in your market, many of which you may already know.
People ask me all the time what method of duct cleaning is better. In my experience, it is not necessarily the method that is used but the cleaner doing the work.
First, we need to get our product information out to the customers. After establishing contact, find out what your customer’s needs and wants are. After finding out the customers needs and wants, then recommend your service and products. Explain not only that you are an air duct cleaning company, but that you also offer many other services and products.