Looking for Air Duct Cleaning In Las Vegas?

Translate This Page:
air duct cleaning equipment air duct cleaning equipment air duct cleaning equipment air duct cleaning equipment

Archive for October, 2010

Marketing – What Do I Charge?

Wednesday, October 27th, 2010
by Mary Dziak
maryI have been asked this quite a few times in the past and I thought I would share our thinking with all of you.

Air duct cleaning definitely has potential for big ticket pricing.  It also has the low ball guy, who uses his advertising to get in the door and then proceed to get the big ticket.  There should be a fair price for a fair service.  It has to be fair to both you the duct cleaner, as well as the customer.

Enough preaching, let’s get down to pricing.  You can have different levels of service to present to your customers so they can choose what is right for them.  We at Air-Care, base our pricing on getting $100 per hour for every hour our crew is on the job.  Our first package might be the “Basic Service”.  It takes us about 1 ½ to 2 hours to do this work, so our charge would be somewhere between $169 and $199.  If that same customer buys an electrostatic air filter at $100.00, we just made $300 for that call.  We are already over the $100 per hour we wanted to make.

graphThe second package might be “Full Service”.  This job includes the basic service (debris removal and register cleaning) and also includes cleaning the air handler and fogging the system with Envirocon, Soot Set and Odor Kill.  This would take between 2 ½ to 4 hours to do.  Our charge:  $450 – $500. Again, if you sold a dryer duct cleaning or an electrostatic air filter, the ticket keeps going up, but not because you started there, you gave the customer legitimate service or products for a fair price.

Our third package might be called “Deluxe” Package.  This would include everything that the other services included, adding the dryer duct, electrostatic air filter, and the outside coil.  This would take approximately 4-5 hours to complete and the charge would be $500-$650.

As you can see, you can make a good dollar for just about any service you provide.

When setting your pricing, all you need to figure out is what do you want to make per hour and how long will each service level take you to do.  It’s as simple as ABC, 123.

Commercial Duct Cleaning – Who Are The Customers?

Wednesday, October 27th, 2010
by Wayne Tracy
wayneOne of the more common questions I’m frequently asked is “How do I get commercial duct cleaning jobs?”.  The following is a summary of what needs to be done to be successful in developing commercial work.

IDENTIFY POTENTIAL CUSTOMERS
Potential customers are not only building owners and managers, but other contractors providing services to commercial buildings.  The following is a list of planscontractors to contact so they can refer work to you or you can provide services for them as a sub-contractor.

  1. HVAC Contractors
  2. Property Management Companies
  3. Real Estate Brokers
  4. Janitorial Companies
  5. Restoration Companies (Water, fire & other disaster clean-up companies).
  6. Architects & Engineers
  7. Construction Companies
  8. Industrial Hygienists, Mold Testing Companies, & Air Quality Testing Companies
  9. Business Consulting & Management Companies

The following is a list of business types that potentially will need air duct cleaning services.

  1. Hospitals, Medical Offices, Emergency Centers, etc.
  2. Office Buildings
  3. Retail Establishments
  4. Banks
  5. Laundry Centers
  6. Manufacturing Facilities
  7. Restaurants
  8. Virtually any building that has ducting

CONTACT YOUR POTENTIAL CUSTOMERS
The next step is to come up with a plan to contact these customers.  Listed below are some options.

  1. Purchase e-mail and postal addresses for reaching each group of contractors or business types you want to start contacting.
  2. Create a form letter or e-mail to send to each group.  Make sure the letter or e-mail addresses that group and potential concerns that each individual group may have as it relates to their needs.commercial
  3. Purchase a list of phone numbers for each group.  I would not recommend you do a telemarketing campaign, but use the list to contact members of each group to set up appointments to personally visit each one individually.
  4. Network – Use existing contacts to help you make contacts with people they may know in these groups.  Most communities have networking groups where business people meet on a regular basis to share ideas and contacts.
  5. Being an active member in your local Chamber of Commerce, community service groups (Rotary Club, Lions Club, etc.) can also help you meet business people, as well as serve your community.
  6. Advertising can help you get your message out to the business community, especially in local trade publications.

phoneRegardless of what means you use to contact potential customers, you cannot simply send a letter and expect to get a job from it.  You must follow-up on each and every contact you attempt with a phone call and personal visit to that company.  This will take some effort on your part, so don’t attempt to contact every business type in one try.  Keep the numbers manageable based on your available time.

Once you initiate contact or even meet with a potential customer you must have a follow-up system.  You’ll want to have some type of communication with each potential customer three or four times a year.  This does not have to be a one on one meeting, but simply a phone call, letter, e-mail, etc.  The more you put your company name in front of each contact the more apt they will be to remember your company when there is a need for your services.

Getting to Know Kishyn Thomas

Wednesday, October 27th, 2010

KishynKishyn Thomas was born in Dayton, OH and raised in Phoenix, AZ. He moved to Las Vegas with his family in 2004.

Kishyn arrived at Air-Care in 2008 and has enjoyed his position in equipment assembly and in the service department cleaning air ducts for our customers.

His favorite aspect of working at Air-Care is working with great people everyday and meeting new customers on a regular basis. Kishy also says the management here at Air-Care is second to none.

When he’s not working he likes to play basketball, watch football and play poker.

Air Duct Cleaning Equipment – Freight Shipments

Wednesday, October 27th, 2010
by Melanie Sands
MelanieIf you have purchased equipment or, if you are looking to get equipment, you should be educated on not just what you are getting but how it is going to be shipped to you.  Here are some tips for you to remember when that time comes (which is hopefully soon).

We ship via FedEx Freight & FedEx National

fedex

Freight costs are based on destination and shipping weights. Therefore, if you have a quote that includes freight charges and then your quote is updated, chances are that your freight charges will also change.

The length of time in transit will vary depending on your location. All equipment is shipped out of Las Vegas so shipments will arrive in a couple days for the west coast but can take 4-5 days to arrive in the east coast.  Please keep in mind that FedEx does offer expedited shipping but this is a substantial increase in price (often more than $1,000).

There are also additional charges for optional services that FedEx offers. We will need to know at the time of quoting whether any of these services will be needed.

  • Residential Delivery
    If the packages are being delivered to a home we will need the contact name and phone number of the person accepting delivery so the delivery can be scheduled by a FedEx representative
  • Liftgate
    Unless you request this you will be responsible for unloading the shipment by hand or a forklift if you have one.
  • Inside Delivery
    This service includes the driver helping you carry boxes into your facility.

There is also a fee if you need to reroute the package so please verify the address with our sales department when the order is placed.  Also please make people at the delivery address aware of the shipment so there is not a problem getting it delivered.

technicianIf you request any of these optional services from a FedEx representative either by phone or with the driver the fees will be billed to you either by FedEx directly or by Air-Care if the charges are added to our invoice.  If billed to us, we will bill you for the additional charges.

Please always verify that the bill of lading matches the number of pallets/boxes you receive and check for any damages.  If anything is missing or there are any damages this must be noted with the driver and written on their copy of the delivery receipt.  You must also notify us immediately so we can determine if a claim needs to be filed.

Please refer to our November 2009 newsletter for how to handle damaged shipments.

October Specials

Wednesday, October 27th, 2010
Check Out Our Current Specials
OCTOBER
Fogger – New Lower Price!
Website Setup – Save $100
Kool Wrap – Save $2.00
TurboJets and DuctMaster – 10% Of

Hurry! Offers expire October 31st.

President’s Corner – New Vent Vac III Design

Wednesday, October 27th, 2010
by Richard Papaleo, President
DickFirst, let me give you an update on my vacation that I talked to you about in our August news-letter. It was wonderful! We went to all the places we planed and were gone for 4 weeks. Niagara Falls was great and the New York sky line is something to see. We went to the Statue of Liberty and that was the best of all. Our last major stop was Hershey, PA where the chocolate is what it is all about – great fun. The best part is we went about 6,000 miles and had no problems and arrived home safely.When we got back to work we found out the team here at Air Care did a great job and every thing went very well while we were gone, in fact I think it went better without us here.

Things changed very quickly. One week after we were back, my wife had a fall in our home and broke her hip and needed major surgery to repair the broken bone. She spent the next month in the hospital and just got home this week. She needs a lot of physical therapy but is doing better every day. This event kept me away from work for most the month of September Vent Vac IIIand I am very happy to be back – what an ordeal!

The good news is we have introduced our new Vent Vac III with a much improved design. We shipped the first ones last week so be sure to check it out on our web site.

As usual, we are looking at some new products to add to our line and you will love them – so keep an eye open for future emails introducing them and they will improve your bottom line.

The economy is still slow in improving but I think after the elections are over on November 2, there may be some positive changes. In spite of theses conditions, Air-Care will have its best year in business and we are hiring staff to keep up with the demand. This just proves that if you run a tight ship and do creative things in your business you can survive a bad economy, and in fact grow.

Keep up the great job and let us help you improve your business.

dick's signature