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Archive for February, 2010

Employee Spotlight – Roger “Scottie” Scott

Thursday, February 11th, 2010
Getting to Know Roger “Scottie” Scott
scottyRoger “Scottie” Scott was born and raised in Chicago, IL and moved to Las Vegas 10 years ago.

He came to Air-Care almost seven years ago. and has many duties here at Air-Care including working the shrink wrap machine, boxing filters, working in receiving, operating the forklift, and helping with security.

He also enjoys helping care for Lucky and Lady (our resident dogs and security team), and works in our service department as needed.

When he’s not working at Air-Care, he likes to play football, basketball, and is an avid swimmer.

Wayne’s Service Tips – Clothing and Ladder Safety

Wednesday, February 10th, 2010
by Wayne Tracy
wayneLast month I discussed the importance of using power and hand tools safely. As a continuation of this topic, below are safety points in proper working attire, protective clothing and proper use of ladders. (more…)

Focusing on Customer Service

Monday, February 8th, 2010

by Melanie Sands

Ana As we all know, customer service can make or break a business. You can slash your prices or offer all kinds of incentives but if your customer service is not good, customers will find somewhere else to go.

One of the definitions of customer service is “the ability of an organization to constantly and consistently exceed the customers’ expectations”. (more…)

February Specials

Saturday, February 6th, 2010
Fall in Love with Air-Care Discounts

All TurboJet Machines
Free Freight

Air-Care Fogger
Save $26 – Call for Price

All Chemicals
15% Off

CleanBreeze Aerosol
15% Off

E-mail Marketing to Existing Customers

Thursday, February 4th, 2010
by Mary Dziak

maryWe are always looking for ways to capture additional revenue from our existing customers and there is such an easy way to do it.

But what do you use and can you buy lists and send e-mails or do you get labeled as a spammer? Here are some guidelines to help with this issue.

(more…)

President’s Corner – Staying Steady and Strong

Tuesday, February 2nd, 2010
by Richard Papaleo, President

DickI would like to share some of the things that are going on here at Air- Care since our last newsletter. First, we have updated our service department vehicles and added a new custom trailer to our fleet. Our vans and trailer had a very nice advertising wrap put on them and they look great.

Our service business has been brisk and we are busy every day. Since the first of the year we have provided or scheduled duct cleaning for 2 major casinos, a hospital, a small college and a large elementary school. That’s not bad for a city that has a 13% unemployment rate and an economy that is hurting. This proves that if you work smart and keep a positive attitude you can turn a lemon into lemonade. (more…)