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Archive for September, 2009

Special Request – We Would Like Your Help!

Wednesday, September 9th, 2009

vanWe are frequently asked for advice on how to setup a vehicle for duct cleaning services.  While we have a library of our own photos, we’d also like to include your photos as well.

Please e-mail photos of the interior and exterior of your vehicles and trailers that you would not object to us using in our training presentations and sessions. Send them to wtracy@air-care.com to be considered for this special presentation.

Communicating With Your Customers & Prospects

Monday, September 7th, 2009

In our customer service center at Air-Care it takes a full time concentrated effort of several people to maintain communications and process orders for our customers.  We communicate with our customers in many ways including e-mail, web site, landlines, fax, and believe it or not some customers still communicate by mail.

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Wayne’s Service Tips – The Service Call

Saturday, September 5th, 2009

The Service Call – Part 1
The Introduction and Inspection

I’m sure you’ve all heard the expression “You only get one opportunity to make a good first impression”.  No matter how many times you hear it, or how tired you are of hearing it; “IT’S TRUE”!!

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Spotlight on Air Care Employee Wayne Tracy

Friday, September 4th, 2009

wayne Wayne began his employment with Air-Care in January of 2003 as Service Manager for our local service department.  Having moved here from Northern Maine he really appreciates the warm climate.  From wintertime lows of –40 degrees, he doesn’t mind the hot 115-degree days of a Las Vegas summer.

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Pricing Contact Cleaning & Negative Air Cleaning

Thursday, September 3rd, 2009

maryAs you are well aware, there are two different ways to do duct cleaning.  One is using contact cleaning which is where you are disturbing and collecting the debris from the same point.  The other is negative air, which is where you are hooking up a negative air machine to the main supply, blocking all the other openings and disturbing the debris by brushing or using compressed air.  Each way works well depending on the situation or the configuration of the ducts and how dirty they are.  They both have their benefits.  They also take varying times for cleaning.

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HEPA Backpack VAC Closeout Sale

Wednesday, September 2nd, 2009

Special Closeouts! While Supplies Last!

Product: HEPA Backpack Vac
Condition: Brand New
Part#: CE2297A
Price: $350.00
Qty in Stock: 1

Product: HEPA Backpack Vac
Condition: Brand New
Part#: CE2297B
Price: $300.00 each
Qty in Stock: 2

The President’s Corner – September 2009

Tuesday, September 1st, 2009

As you all know the month of August is a big vacation month and guess what? My wife and I and our two small dogs went on a vacation in our motor home to South Dakota. You might be asking, “Why South Dakota?” Well most of you have heard of Mt Rushmore and the Crazy Horse Memorial – if you haven’t, Google them. (more…)